Ace76 — Terms and Conditions

1 General Introduction

By accessing or using the ace76 website and services, you are deemed to have agreed to these Terms and Conditions. ace76 is an online gaming platform offering casino, slots, fish games, betting, and other gaming services to players in Bangladesh and other countries.

You are required to read these Terms and Conditions in full before accessing ace76 or creating an account. ace76 reserves the right to amend these Terms and Conditions at any time. Continued use of ace76 following any changes will be considered acceptance of the updated terms.

2 Account Register

To open an account with ace76, you must provide accurate and complete information. Providing false or incorrect information may result in account closure at any time. Only one account per person is permitted on ace76.

What you'll need to provide at registration:

• Full legal name as it appears on your national ID
• Active mobile number
• Valid email address (if applicable)
• Date of birth (for age verification)
• Payment method details used

Ace76 may request additional documentation for identity verification at any time. Withdrawals may be held until verification is complete. This is part of ace76's anti-fraud measures.

You are solely responsible for keeping your account password and login credentials confidential. Allowing anyone else to access your ace76 account is considered a breach of these terms.

3 Age & Eligibility

Ace76's services are available to individuals aged 18 and above only. By registering with ace76, you confirm that you are at least 18 years old.

The following individuals are also ineligible to use ace76:

• Residents of countries where ace76's services are prohibited by law
• Immediate family members of ace76 employees
• Anyone whose account has previously been closed or banned by ace76
• Anyone currently enrolled in a self-exclusion program

4 Deposits & Withdrawals

Deposits and withdrawals on ace76 are currently available via bKash, Nagad, and Rocket. All transactions are processed in BDT.

Minimum deposit: BDT 100 | Minimum withdrawal: BDT 300

• Funds deposited to ace76 may only be used for gaming purposes
• Withdrawals are generally completed within 30 minutes, though delays may occur during verification
• Withdrawals must be made to a mobile banking account registered in your name
• Withdrawals to third-party accounts are not permitted
• Ace76 reserves the right to verify any transaction when necessary

If multiple accounts are operated from the same device, IP address, or payment method, ace76 will review those transactions and may place a hold on withdrawals where necessary.

5 Bonus Terms & Conditions

Ace76 offers a range of bonuses and promotions. Each bonus carries its own wagering or rollover requirements. By claiming a bonus, you are deemed to have accepted those terms.

• Welcome bonus wagering requirements are generally 20–30 times
• Wagering requirements must be met before withdrawing winnings from bonus funds
• If the wagering requirement is not met within 30 days of receiving the bonus, the bonus will be forfeited
• Ace76 may not allow the use of multiple bonuses at the same time
• Ace76 reserves the right to modify or cancel any bonus offer at any time
• Accounts found attempting to claim bonuses fraudulently will be closed

6 Gaming rules

All games on ace76 are powered by RNG (Random Number Generator) technology, ensuring every outcome is entirely random and fair. ace76's games are regularly audited by independent third-party auditors.

• In the event of any dispute over a game outcome, ace76's server logs will be treated as the definitive record
• If a game is interrupted due to a technical fault, ace76 will arrange to resume it or refund the wager
• Each player on ace76 must play on their own behalf; playing on behalf of another person is strictly prohibited
• Ace76 reserves the right to confiscate winnings obtained by exploiting software bugs or errors

Ace76 reserves the right to temporarily or permanently discontinue any game or service at any time, with reasonable effort made to notify players in advance.

7 Prohibited Activities

The following activities are strictly prohibited on the ace76 platform:

• Creating multiple accounts to claim bonus benefits
• Using ace76 for money laundering or any other illegal financial activity
• Using automated bots or software to play games
• Unauthorized access to another player's account
• Attempting to hack or introduce malware into the ace76 system
• Abusive behavior or threats directed at ace76 staff
• Filing false chargebacks or refund claims
• Attempting to collude with other players to manipulate game outcomes

8 Account suspension and closure

Ace76 may temporarily suspend or permanently close an account under the following circumstances:

• Suspected or confirmed breach of Terms & Conditions
• Failure to verify identity or submission of false information
• If the account has been inactive for an extended period (more than 6 months)
• Chargebacks or disputes raised with financial institutions
• Self-exclusion request under the Responsible Gaming policy

Ace76 will generally notify you by email or SMS before closing an account; however, immediate action may be taken without prior notice in cases of serious violations. Any remaining balance will be returned if the closure is due to standard reasons.

To close your account, contact ace76 customer support. For self-exclusion requests, ace76 will deactivate your account within 72 hours.

9 Limitation of Liability

Ace76 is an entertainment gaming platform. By using ace76, you acknowledge that:

• Gaming involves the risk of financial loss, and that risk is entirely your own
• Ace76 is not liable for losses caused by technical issues or internet disruptions
• Ace76 is not directly liable for technical issues occurring within games provided by third-party game providers
• Ace76's total liability shall in no event exceed the total amount deposited in your ace76 account

10 Privacy

Ace76 collects and uses your personal information in accordance with its privacy policy. ace76 never sells your data to third parties.

Ace76 may use your information for the following purposes:

• Identity Verification & Account Management
• Fraud prevention & security
• Improving ace76 services and delivering a personalized experience
• Fulfilling legal obligations
• Promotional communications from ace76 (you may opt out at any time)

For more details, visit ace76's Privacy Policy get started.

11 Changes & Amendments

Ace76 reserves the right to change, amend, or update these Terms and Conditions at any time. For material changes, ace76 will provide at least 7 days' notice via registered email or SMS.

Continued use of ace76 after any changes means you accept the updated terms. If you do not agree to the new terms, you may close your ace76 account and withdraw any remaining balance.

The date of the latest update will always be shown at the top of this page. Previous versions of the Terms & Conditions have no legal effect.

12 Contact & Dispute Resolution

For any questions, complaints, or disputes related to ace76, please contact ace76 customer support. The ace76 support team is available 24/7 in Bengali.

Dispute resolution steps:

• First, submit a complaint via ace76 live chat or email
• Ace76 will provide an initial response within 48 hours
• For complex issues, ace76 will provide a resolution within 7 business days
• You have the right to escalate to the relevant regulatory authority if you are not satisfied with ace76's decision

Ace76 contact details: [email protected]